Here you will find a wide range of support options to fit your business including online tutorials, user guides, support information, email, online chat and phone based technical assistance. Simply select from the list below.

You can find answers to some of most common questions by checking out our Frequently Asked Questions.


TipSubmit Online Case
Utilize our online support case management system to create a new case, or review and update an existing case.

Submit Case

TipLive Online Chat
Don't want to talk on the phone, but your seeking interactive help for your issue? Use our online chat feature to contact a representative.

Online Chat

TipOnline Library
A collection of documents that offers both comprehensive technical information and a basic overview of our services and solutions.


TipPhone Support
Real, live people are here to help you. Have a question about our services or just need information about how we can help your company? Our Customer Solutions team is here to answer your questions.

Our technical support staff can be reached at:
telephone: (888) 549-4844 Option 6
international phone: +1 805-585-5030 Option 6

Our technical support hours are:
Monday-Friday, 8:00am-5:00pm Pacific Time Zone
(UTC-08 or UTC-07 during Daylight Saving Time)